Frequently Asked Questions
Everything you need to know about your next Apple purchase.
Are all products sold at Power Mac Center authentic?
Yes, as an Apple Premium Reseller, all our products are 100% authentic and come with an official manufacturer's warranty.
What payment methods do you accept for online orders?
We accept major credit cards (Visa, Mastercard, JCB), mobile wallets like GCash and Maya, and various installment plans through partner banks.
How long does shipping take within the Philippines?
Standard delivery takes 3-5 business days within Metro Manila and 5-10 business days for provincial areas, depending on courier availability.
Can I return a defective item purchased from the online store?
Yes, items with factory defects can be returned within 7 days of receipt. The item must be in its original packaging with all accessories included.
Do you offer technical support for Apple devices?
Absolutely. You can visit any of our Apple Authorized Service Centers for diagnostics, repairs, and technical assistance by certified engineers.
Can I choose 'Store Pick-up' for my online order?
Yes, we offer a Click & Collect service where you can purchase online and pick up your items at selected Power Mac Center branches nationwide.